Adobe Acrobat refuse de s'ouvrir sur Windows 11

Question

Bonjour,

Depuis quelques temps maintenant, je ne peut pas du tout ouvrir un pdf depuis windows 11.

Au début, il s'exécuté en administrateur mais désormais il ne s'ouvre tout simplement plus.

J'ai désinstallé et réinstallé le logiciel mais rien à faire...

Est-ce que quelqu'un rencontre le même problème ?

Amal. · Accepted Answer

Boonjour,Pour moi le fichier s'ouvre mais impossible d'imprimerHi there  Hope you are doing well and thanks for reaching out.  Would you mind sharing more details about the issue you are experiencing while printing the PDF file? Do you get any error message? If yes, please share the screenshot of the same for more clarity. Also a small video recording of the steps you ae doing and the issue as it occurs would be very helpful.  Also, ensure the Acrobat application is updated to the latest version, 25.01.20756. Go to Help > check for update and reboot the computer once. Please go through the help page https://adobe.ly/4naA0j4 and see if that helps.  ~Amal

AkanchhaS8194121 · Answer

Hi @Nicolas302989944h3d

Thanks for reporting this to us.

Is it a pdf file not opening in Adobe Acrobat, or its the application itself?

Have you started experiencing this issue after installing the latest update for Windows or Acrobat?

Please open Task Manager and select the Acrobat processes running in the background and >End Task.
If the application is launching, go to File>Open>select the pdf file you want to open and try. Does it open this way?
Go to Acrobat> Help > Check for updates and reboot the computer once (you must save all the work before restarting)

To download the patch manually, more information about this release is here: Release Notes | Adobe Acrobat, Reader

Let us know if it makes any progress.

Thanks,

Akanchha

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