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Participant
February 5, 2025
Question

Adobe Acrobat Serial Number

  • February 5, 2025
  • 4 replies
  • 1074 views

I recently updated my hard drive on my PC. I would like to reinstall my Adobe Acrobat X Pro software but in order to do that my understanding is I require my license key. In order to get my license key I need my serial number. I have logged into Adobe and gone to my products section at https://account.adobe.com/products but nothing is listed although I know I registered the product. Is there anyway I can sort this. I still have Adode Acrobat X Pro working on my old hard drive on the same PC and so have access to it. But as I say I would like to move it to my new SSD hard drive. You advice would be appreciated thanks.

4 replies

AnandSri
Community Manager
Community Manager
February 5, 2025

Hello!

 

As our experts have correctly pointed out, Acrobat 10 has reached its end of support and end of life, with official support ending on November 15, 2015. For more details, please refer to this article: End of Support for Acrobat X and Reader X.

You may try the steps suggested by our experts, but please note that they may or may not resolve the issue.

 

I hope the information helps.

Thanks,

Anand Sri.

try67
Community Expert
Community Expert
February 5, 2025

Let me save you some time: You can't do it, since Adobe disabled the activation servers for older versions.

JR Boulay
Community Expert
Community Expert
February 5, 2025

This is a public forum, not Adobe support.
Users, including the Community Experts, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Adobe provides support through:
- Facebook: @Adobe
- X (formerly Twitter): @AdobeCare - https://twitter.com/AdobeCare
- The Chat function: https://helpx.adobe.com/contact.html?rghtup=autoOpen
If the chat window fails to open, then use a different device.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit.
Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain.

Acrobate du PDF, InDesigner et Photoshopographe
creative explorer
Community Expert
Community Expert
February 5, 2025

@Colorful_multitalent8510 that's might be like a customer support question... you posted your question with users of Adobe products.

https://helpx.adobe.com/support/acrobat.html Scroll to the bottom and click on contact us.

 

m