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Participant
April 13, 2024
Answered

Adobe Acrobat Standard DC Not Installing on Mac OS Monterey

  • April 13, 2024
  • 3 replies
  • 1249 views

Hi everyone, I subscribed to Adobe Acrobat Standard DC and was provided with a software download link. Once the installer DMG file was downloaded, I double clicked on the installer per the instructions, and absolutely nothing happens afterwards. There is no window pop-up showing the progress of the installation. I waited a while to see if it was just a lag, but nothing happened. 

 

I also deleted the installer and redownloaded/retried the installation a few times, and I'm still getting nothing. 

 

Has anyone else encountered this issue before? How did you fix it?

 

Quite a bit disappointed that I'm paying for something that isn't getting installed on my computer when I thought it would work... 

 

Thanks in advance!

This topic has been closed for replies.
Correct answer Sanjeev_Pratap

Hi @Victoria366847860sdm  

 

We are sorry for inconvenience faced by you. Please download the latest Acrobat from https://helpx.adobe.com/in/acrobat/kb/acrobat-dc-downloads.html .

 

Regards

Sanjeev  

3 replies

Sanjeev_PratapCorrect answer
Adobe Employee
April 16, 2024

Hi @Victoria366847860sdm  

 

We are sorry for inconvenience faced by you. Please download the latest Acrobat from https://helpx.adobe.com/in/acrobat/kb/acrobat-dc-downloads.html .

 

Regards

Sanjeev  

Participant
April 21, 2024

Thank you so much! This fixed my problem!

try67
Community Expert
Community Expert
April 13, 2024

Acrobat Standard is a Windows only application.

Participant
April 13, 2024

It says Mac OS v12 is supported on the Adobe website: https://helpx.adobe.com/acrobat/system-requirements.html

 

try67
Community Expert
Community Expert
April 13, 2024

Well, the perpetual license version is for sure for Windows only. Maybe the subscription version is not...

Abambo
Community Expert
Community Expert
April 13, 2024

Acrobat installs on other systems so it should also install on your system. From where did you get the download link? Is that an Adobe address?

ABAMBO | Hard- and Software Engineer | Photographer
Participant
April 13, 2024

The download link was directly from the email from Adobe. I also tried the download link on Adobe's webite - same problem.