Adobe Acrobat Standard DC Not Installing on Mac OS Monterey

[Victoria366847860sdm]

Hi everyone, I subscribed to Adobe Acrobat Standard DC and was provided with a software download link. Once the installer DMG file was downloaded, I double clicked on the installer per the instructions, and absolutely nothing happens afterwards. There is no window pop-up showing the progress of the installation. I waited a while to see if it was just a lag, but nothing happened. 

I also deleted the installer and redownloaded/retried the installation a few times, and I'm still getting nothing. 

Has anyone else encountered this issue before? How did you fix it?

Quite a bit disappointed that I'm paying for something that isn't getting installed on my computer when I thought it would work... 

Thanks in advance!

[Abambo]

Acrobat installs on other systems so it should also install on your system. From where did you get the download link? Is that an Adobe address?

[Victoria366847860sdm]

The download link was directly from the email from Adobe. I also tried the download link on Adobe's webite - same problem.

[try67]

Acrobat Standard is a Windows only application.

[Victoria366847860sdm]

It says Mac OS v12 is supported on the Adobe website: https://helpx.adobe.com/acrobat/system-requirements.html

[try67]

Well, the perpetual license version is for sure for Windows only. Maybe the subscription version is not...

[Sanjeev_Pratap · Accepted solution]

Hi @Victoria366847860sdm  

We are sorry for inconvenience faced by you. Please download the latest Acrobat from https://helpx.adobe.com/in/acrobat/kb/acrobat-dc-downloads.html .

Regards

Sanjeev  

[Victoria366847860sdm]

Thank you so much! This fixed my problem!