Adobe Acrobat Standard DC

[G3rmany]

I am installing Adobe Acrobat Standard DC in a Windows 7 that accomplishes all prerequisites for this installation but when trying to install appears the following error: "Windows installer does not permit patching of managed advertised products. At least one feature of the product must be installed before applying the patch". I have already installed it in two of my company laptops but it appears in another 2 of them. What can I do to solve this issue?

[kglad · Accepted solution]

it sounds like you're not using an installation file, but are using an update file.

to make sure:

uninstall all acrobat and reader versions using your control panel.

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

restart your computer

install your acrobat std dc using the installation file below

Downloadable installation files available:

• Suites and Programs:    CC 2017 |  CC 2015.5 | CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
• Acrobat:  DC, XI, X | X Suite | 9,8 | 9 pro extended exe,9 pro extended 7z | 9 standard  | 8 standard |
• Authorware:  7.01 windows |
• Captivate:   9 | 8 | 7 | 6 | 5.5, 5 | 1
• Cold Fusion:  11, 10 | 9.0.2, 9.0.1, 9.0.0, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0 |
• Contribute:  CS5 | CS4, CS3 | 3,2
• FrameMaker:  12, 11, 10, 9, 8, 7.2 |
• Lightroom:    6.8| 5.7.1|  4.4 | 3.6 |
• Photoshop Elements:   15,14,13,12,11,10,9,8 | 9,8,7 win | 8 mac | 7 mac
• Premiere Elements:   15,14,13,12,11,10,9,8| 9, 8, 7 win | 8 mac | 7 mac

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

[moved from Downloading, Installing, Setting Up to Installing, Updating, & Subscribing to Acrobat]

[G3rmany]

Thank you, I uninstalled, cleaned, restarted and then installed again, finally worked!

[kglad]

you're welcome.