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G3rmany
Participant
April 5, 2017
Answered

Adobe Acrobat Standard DC

  • April 5, 2017
  • 2 replies
  • 9450 views

I am installing Adobe Acrobat Standard DC in a Windows 7 that accomplishes all prerequisites for this installation but when trying to install appears the following error: "Windows installer does not permit patching of managed advertised products. At least one feature of the product must be installed before applying the patch". I have already installed it in two of my company laptops but it appears in another 2 of them. What can I do to solve this issue?

This topic has been closed for replies.
Correct answer kglad

it sounds like you're not using an installation file, but are using an update file.

to make sure:

uninstall all acrobat and reader versions using your control panel.

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

restart your computer

install your acrobat std dc using the installation file below

Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

[moved from Downloading, Installing, Setting Up to Installing, Updating, & Subscribing to Acrobat]

2 replies

G3rmany
G3rmanyAuthor
Participant
April 6, 2017

Thank you, I uninstalled, cleaned, restarted and then installed again, finally worked!

kglad
Community Expert
Community Expert
April 6, 2017

you're welcome.

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
April 5, 2017

it sounds like you're not using an installation file, but are using an update file.

to make sure:

uninstall all acrobat and reader versions using your control panel.

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

restart your computer

install your acrobat std dc using the installation file below

Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

[moved from Downloading, Installing, Setting Up to Installing, Updating, & Subscribing to Acrobat]