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Participant
September 10, 2025
Question

Adobe Acrobat STUCK Grey box after opening

  • September 10, 2025
  • 1 reply
  • 77 views

Hi all,

 

Whenever i open a document in adobe acrobat, i get this grey box, but nothing appears on it. I cannot close it either.

 

So basically the program is unusable.

 

1 reply

Karl Heinz  Kremer
Community Expert
Community Expert
September 10, 2025

Which version of Acrobat are you running? Is this on Windows or macOS? Have you updated your application to the most recent version (via Help>Check for updates...)?