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Jonathan_P_Wilson
Participant
April 25, 2022
解決済み

Adobe Acrobat Unable to use text recognition in Tools > Edit. Receive error for OCRLibraryinf.

  • April 25, 2022
  • 返信数 1.
  • 912 ビュー

I have a user who is attempting to use the text recognition feature in adobe for a scanned document, but received the following errors below in succession, in reverse order listed. User has Adobe Acrobat DC 2017 Pro.

 

This issue happens on different profiles on system as well. Tried uninstalling adobe using REVO and Ccleaner and reinstall (issue persists). See Attachment. Could you provide further instructions for troubleshooting/resolution? Thank you in advance. 

 

このトピックへの返信は締め切られました。
解決に役立った回答 Amal.

Hi there

 

Hope you are doing well and sorry to hear that.

 

Please go through the help page https://helpx.adobe.com/acrobat/kb/acrobat-could-access-recognition-service.html and see if that works for you.

 

Regards

Amal

返信数 1

Amal.
Amal.解決!
Legend
April 27, 2022

Hi there

 

Hope you are doing well and sorry to hear that.

 

Please go through the help page https://helpx.adobe.com/acrobat/kb/acrobat-could-access-recognition-service.html and see if that works for you.

 

Regards

Amal

Jonathan_P_Wilson
Participant
April 27, 2022

Hey Amal,

 

Thank you for your help. I'll attempt that today or tomorrow.