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Erik302494384a9i
Participant
June 2, 2023
Question

Adobe Acrobat Universal Installer

  • June 2, 2023
  • 1 reply
  • 2570 views

Good afternoon,

I am working to standardize my organization's installation of Adobe products.  To start off, I am focusing on the myriad of Adobe Reader, Adobe Acrobat Standard, and Professional installations.  My goal is to get everyone an Adobe ID with a 64-bit version of Adobe Acrobat Reader, Standard, or Professional installed based on their needs.

 

I have been on the Enterprise site to understand how the technologies work now and I see a reference to their Universal Installer.  What is unclear to me is if this universal installer encompasses both "Reader" and "Standard | Professional."  I ask because the enterprise site seems to indicate the Universal Installer is only for Adobe Acrobat Standard or Professional and the feature sets are enabled based on your Adobe ID credentials and to which product you are licensed.

 

My company notebook has "Adobe Acrobat (64-bit)" installed (currently 23.001.20174) and when I launch the product, it welcomes me to Acrobat Reader, therefore, I am inclined to believe that it is the same product installed on all endpoints and you get "Reader" unless you sign in at which point, Acrobat Standard or Acrobat Professional unlocks based on your Adobe ID.  Am I barking up the right tree?

 

Thank you,

Erik

This topic has been closed for replies.

1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
July 1, 2023

Hi Erik,

 

Hope you are doing well. Sorry for the delay in response to your question.

 

My company notebook has "Adobe Acrobat (64-bit)" installed (currently 23.001.20174) and when I launch the product, it welcomes me to Acrobat Reader, therefore, I am inclined to believe that it is the same product installed on all endpoints and you get "Reader" unless you sign in at which point, Acrobat Standard or Acrobat Professional unlocks based on your Adobe ID.  

 

Yes, you got it correct.  Now the installer is universal for both 64-bit Acrobat and Reader.

The 64-bit application is a unified application for Acrobat and Acrobat Reader. The default installation location is C:\Program Files\Adobe\Acrobat. If you have installed Acrobat Reader 64-bit and purchased an Acrobat subscription, the Acrobat Reader 64-bit application will upgrade to a fully functional Acrobat 64-bit application.  

To identify the installed application, do the following: https://helpx.adobe.com/acrobat/kb/about-acrobat-reader-dc-migration-to-64-bit.html

 

Hope this answers your question.

 

Thanks,

Akanchha 

 

E
Erik302494384a9iAuthor
Participant
July 3, 2023

Hello, and thank you for the confirmation.  We are preparing to include the Adobe Acrobat Unified Installer as the single solution for our PDF needs.  We have noticed that after the product is installed on an endpoint if a user attempts to print an e-mail (for example) and selects the "Adobe PDF" printer, they are presented with the following:

 

We are trying to determine if our automated installed product is defective or mandatory to first sign in with an Adobe Acrobat Standard or Pro-licensed Adobe ID.  Could anyone please let me know if this is the case so we don't waste our time troubleshooting a licensing issue or if printing is possible with Reader, Standard, and Pro?

 

Thank you,

Erik

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