Adobe Acrobat upgrading key features there were some installation issues we're trying again

Hi @AjN3806 

Hi there

Hope you are doing well.

Please check If the download is interrupted, as it may result in a corrupt or incomplete file, preventing the installation from completing.

Also check for the Antivirus software as Some antivirus software can block the installation, try disabling it temporarily for testing purposes an see if that works.

Also try to switch the internet connection to a different and stable one and see if that helps.

If it still doesn't work, please collect and share the fiddler logs, Below are the steps to capture fiddler logs :
• Download fiddler from: https://www.telerik.com/download/fiddler
• Run fiddler and go to ‘Tools-> Options’
• In the HTTPS tab, ensure the checkboxes are checked: ‘Capture HTTPS connects’ and ‘Decrypt HTTPS traffic.
• Now let fiddler run and launch Acrobat and perform the same operation.
• Once complete do a save of data by ‘File->Save->All sessions’.
• Please share this data

Regards

Amal