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L
LoviisaMarja
Participant
September 9, 2020
Answered

Adobe Acrobat will not open in Mac Catalina. It crashes before it loads.

  • September 9, 2020
  • 1 reply
  • 742 views

Adobe Acrobat does not and will not, open. Acrobat crashes after I click "open." One crash report after another has been automatically sent to Apple. Please help. I have reinstalled, re-started, shut down and restarted. None of those actions has resolved this problem with Acrobat.

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi Loviisa,

 

Thank you for trying everything that could have been possible. As it is still not up and running back, so we'll be adding on a few more troubleshooting steps to uninstall and reinstall.

 

 

Hope this works.

 

Thanks,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
September 9, 2020

Hi Loviisa,

 

Thank you for trying everything that could have been possible. As it is still not up and running back, so we'll be adding on a few more troubleshooting steps to uninstall and reinstall.

 

 

Hope this works.

 

Thanks,

Akanchha

    L
    LoviisaMarjaAuthor
    Participant
    September 17, 2020

    Hello Akanchha,

     

    Acrobat DC is loading and running now. Thank you so much for your response and recommendations.

     

    Loviisa

     

     

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    September 17, 2020

    Awesome! Thank you for taking out time and sharing the update. 

     

    ~Akanchha 

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