Skip to main content
Participant
July 11, 2024
Answered

adobe acrobat X license issue - inavlid serial number

  • July 11, 2024
  • 2 replies
  • 1064 views

i have a genuine acrobat X pro license that i had been using for the past 10 years or so. now i try to reinstall and the installation says its an invalid serial number. any guidance 

This topic has been closed for replies.
Correct answer Tariq Ahmad

Hello, 

 

If you have a registered serial number on your account, there shouldn't be any problem. However, @try67, there is not much we can help with since this product version is declared End of Life.  

You may check more about the old version and for downloading the installer: https://community.adobe.com/t5/acrobat-discussions/download-adobe-acrobat-perpetual-serial-number-based-application/td-p/12217804/redirect_from_archived_page/true 

Let us know if you have more questions.

 

~Tariq

2 replies

Tariq AhmadCommunity ManagerCorrect answer
Community Manager
August 15, 2024

Hello, 

 

If you have a registered serial number on your account, there shouldn't be any problem. However, @try67, there is not much we can help with since this product version is declared End of Life.  

You may check more about the old version and for downloading the installer: https://community.adobe.com/t5/acrobat-discussions/download-adobe-acrobat-perpetual-serial-number-based-application/td-p/12217804/redirect_from_archived_page/true 

Let us know if you have more questions.

 

~Tariq

try67
Community Expert
Community Expert
July 11, 2024

We can't help, and Adobe probably won't help, either, since it's an outdated application. Did you purchase it directly from them, though, or ever register it?