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sipper3
Participant
May 19, 2020
Question

Adobe Acrobat X Pro, Ver. 10.1.1

  • May 19, 2020
  • 1 reply
  • 818 views

Hi everyone! I am running X Pro on Windows 8.1 as a product included to Adobe's CS6 package. Until this morning, everything was operating normally -- I've had this suite since 2015. Now, when I launch the Acrobat X Pro it comes up but, if I attempt to perform any action within the basic window (launch a file, select a function, select "tools") it displays a message: "Acrobat has stopped working...Something went wrong and Microsoft will notify you if a solution is found." (words to that effect).

 

Help me please

 

R.J.

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1 reply

try67
Community Expert
try67Community Expert
Community Expert
May 19, 2020

This version is very outdated and no longer supported by Adobe. At the very least you should update it to the latest 10.x version available, which is 10.1.16. The updates are available here: ftp://ftp.adobe.com/pub/adobe/acrobat/win/10.x/

S
sipper3Author
Participant
May 26, 2020

Updating to 10.1.16 resolved this; However, I've heard mutterings that this fix will only last for about a year and that I can expect a repeat of the problem down the road. Hope nut but we'll see

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