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BartKoppelmans
Participant
February 18, 2013
Question

Adobe Acrobat XI won't start anymore

  • February 18, 2013
  • 2 replies
  • 25964 views

I am using the newest version and I'm on Windows 8 x64.

It worked until now, just won't start anymore. haven't done anything before it stopped working.

This topic has been closed for replies.

2 replies

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oceanboy75
Participant
September 11, 2014

hypertje123,

Not sure if you solved this but I had a similar issue with acrobat Pro XI on Win 8.1 x64. Tried all the fixes I could find nothing that worked.  I finally found, quite by accident, that compatibility mode on the application had been set for Windows 7 after the last update. I unchecked it and it has worked fine since...

AbhigyanModi
Community Manager
AbhigyanModiCommunity Manager
Community Manager
February 21, 2013

Try rebooting your system. IF that doesn't work, open control panel > programs > select Acrobat and chose the option to repair installation.

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BartKoppelmansAuthor
Participant
February 21, 2013

Didn't work, but when i reinstall, it does work for a time, but when i restart or reboot, it stops working again.

AbhigyanModi
Community Manager
AbhigyanModiCommunity Manager
Community Manager
February 23, 2013

Not an answer, this is just say I have the same problem only difference is I'm on windows 7 Ultimate 64bit, tried repair/ re-install and nothing, Distiller does show its splash screen then crashes, and I bought it as part of the Creative suite 6 Web Design premium,all other programs are running, if I get an answer I will post for you. regards, Les2Bee x


If you haven't already done so, please try steps in this document:

http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html

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