Adobe ACROPRO SUBS

Forum|Forum|3 years ago
March 26, 2022
2 replies
1154 views

Why the (positive word) does Adobe charge me money every moth without a subsricption plan?

I did try a free trial, I got in contact with you to cancel it, since I wanted a subscription, that I can cancel every month not a year plan. You did cancel the subscription and paid me back but charge me 2 months later and every month forward from then. However there is no plan/abo in my Profile, neither are invoices listed.

Please explain asap!

This topic has been closed for replies.

J

Jyrki Pekkala

Participant

Adobe keeps on charging me double for one product. I does not help to contact Adobe personal. I tried. They asked my telephone number and at which time they can call to me. Then they sent me an email and claimed that they had tried to call me but I had not beenavsilable. That is not True. Nobody has tried to call me fro abroad. I have I just checked my Credit card. One More false charge again March22th 2022.

Dave Creamer of IDEAS

Community Expert

Did you not read my post? You have to contact customer service again. I see all of my subscriptions listed on my account page. (This is my CC account--I don't have an Acrobat-only subscription.)