Skip to main content
Participant
February 16, 2023
Question

Adobe CC Student License Stopped working

  • February 16, 2023
  • 0 replies
  • 553 views

Hello, I purchased a 12 months  Adobe Student license through a third party (CollegeBuys.org) from my school.  I am only 4 months into the subscription, and everything has worked great until today.  Adobe logged me out of all my applications saying my license has expired.  I logged out of everything, restarted my comp, and tried logging in again, but it says my license has expired and wants me to re-purchase.

 
Can you please assist me with this?  I've inserted two screenshots that show that Adobe will no longer allow me to log in.  I can provide my proof of purchase if needed.  I have ordered this in the past with success and no issues.  I guess because it's through a third party, they do not provide a serial number for purchase - it's just all through email.  I do have an order number though.
This topic has been closed for replies.