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Adobe Cloud issues

Community Beginner ,
Jun 02, 2023 Jun 02, 2023

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hi Guys i have adobe pro installed on my Mac book and have just installed it on my windows laptop which i use for work purposes. However the version on my windows is not showing me the option for Adobe cloud access in the side bar and ive looked how to add and can see no options i wanted to see all the documents that ive been using on my mac book ive logged in using the same User names etc 

 

any help would be appreciated 

 

thanks Andrew  

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1 ACCEPTED SOLUTION
Community Beginner ,
Jun 06, 2023 Jun 06, 2023

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I have thanks but I've finally got through to support who have now resolved the issue 

View solution in original post

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Community Expert ,
Jun 05, 2023 Jun 05, 2023

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Are you saying you don't see this...?

Screenshot 2023-06-05 095524.png

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Community Beginner ,
Jun 05, 2023 Jun 05, 2023

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Yes that's correct it's just not there at all but is showing on my Mac but not on windows 

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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I know this may be an obvious suggestion but have you tried uninstall and re-install?

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Community Beginner ,
Jun 06, 2023 Jun 06, 2023

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I have thanks but I've finally got through to support who have now resolved the issue 

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New Here ,
Dec 17, 2023 Dec 17, 2023

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how was this issue resolved? I have had this since they made the update. I have two PCs, one is Windows 11, another is Windwows 10 and I have the issues on both. It's been going on for months now.

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