Adobe cloud storage access in Acrobat Pro

[Mat30013921hxf8]

In Acrobat Reader under the home menu I have access to all my Adobe Scan files under "Adobe cloud storage". However I cannot access Adobe cloud storage with Acrobat Pro. If I click on Add file storage it only gives me third party options. How can I view / Add my Adobe cloud store in Acrobat Pro?

[Meenakshi Negi]

Hi Mat30013921hxf8,

Thank you for reaching out.

Please refer to the information provided in the following help document: https://helpx.adobe.com/in/enterprise/using/enable-disable-services.html.

For more information on the settings, check this help page: https://www.adobe.com/devnet-docs/acrobatetk/tools/Wizard/online.html#services-integration. 

I would suggest contacting the IT team at your organization to see if the settings are enabled. 

Let us know how if you need any help.

Thanks,

Meenakshi

[Mat30013921hxf8]

Thanks Meenakshi,

I note the Reg Edit keys mentionned in the solution don't exist on my machine, so I think this is a feature which hasn't been enabled by our IT services. Repair hasn't worked either  I've raised the query further with out IT Department.

[Bernd Alheit]

Have you enabled this in the preferences?

[Mat30013921hxf8]

I can't see anything obvious in preferences that should need to be enabled but isn't already.