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Participant
February 11, 2022
Question

Adobe Content certificates 10-3, 10-4, 10-5, 10-6 misplaced

  • February 11, 2022
  • 1 reply
  • 5364 views

When Acrobat Pro DC is started now since the newer builds are released it adds what appear to be intermediate "content certificates" 10-3 through 10-6 to the personal certificate store (user) which completely breaks other apps using a client authentication certificate in that same store. Once I remove these certificates it all works again. How do I stop these intermediate certificates from populating to this incorrect personal store location so my business applications stop breaking constantly??

1 reply

Participant
October 30, 2024

Any update or advise on this issue?

 

We are facing Forticlient VPN issues due to this. The VPN won't connect unless we move the Adobe cert from personal store to trusted root store.

 

Looking forward for a reply

AnandSri
Community Manager
Community Manager
January 8, 2025

Hello,

 

I hope you're doing well, and we apologize for the delayed response and the trouble.

Please ensure you have the latest version of Acrobat installed on the machine: 24.005.20320. Planned update, Dec 10, 2024. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and check.
For more information, see this: https://adobe.ly/3DZjFN2.

 

Also, see this article and try the suggested solution and let us know how it goes: https://adobe.ly/4jaspA4

 

Thanks,

Anand Sri.

Participant
January 8, 2025

Really?? 3 YEARS???

 

Why even bother to reply at this point?? We already dumped all Adobe products. Go kick rocks.