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I have been running the trial version of Creative Cloud with Adobe Acrobat Pro for about a week. At least once a day I get the attached error message. I have tried the solutions I found under Adobe tech support and a few ideas from this forum. I still get the error message. Does anyone have a newer or better solution? Thank you.
If that is the case, as described
Honestly, I bought the application beause I need Arcobat Pro for a few months. If don't intend to use any other part of Creative Cloud.
You may try to remove the Application and the creative cloud application using the creative cloud cleaner tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html , reboot the computer and reinstall the Acrobat Pro using the direct link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
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We are sorry to hear that.
Please go through the help page https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html and see if that works.
Regards
Amal
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Thanks, Amal. I tried the suggested steps several times and the error message continues to pop up randomly. I'll try them again.
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Sure @markm14109595
Let us know if the issue still occurs after trying the steps from the help page shared.
Regards
Amal
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I tried all four suggested fixes for the error message and again, today, I got the same message. Honestly, I bought the application beause I need Arcobat Pro for a few months. If don't intend to use any other part of Creative Cloud. But it seems a shame that the message is so vague and the fix is so illusive. Thanks for your interest in my issue, Amal.
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If that is the case, as described
Honestly, I bought the application beause I need Arcobat Pro for a few months. If don't intend to use any other part of Creative Cloud.
You may try to remove the Application and the creative cloud application using the creative cloud cleaner tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html , reboot the computer and reinstall the Acrobat Pro using the direct link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html and see if that works for you.
Regards
Amal
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Thanks, Amal. I am trying a four step process suggested by a member of this forum. We'll see if that resolves the issue. Fingers crossed. If it does not, I'll follow your suggestion. Thank you.