Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Adobe Fill and Sign missing from free DC version on MacBook Pro M1

New Here ,
Mar 24, 2022 Mar 24, 2022

I recently updated to a MacBook Pro M1 (2021 version), and downloaded Acrobat Reader DC (free version). Since this, I'm unable to use Fill and Sign, as it's completely missing from the Tools menu:

Screen Shot 2022-03-24 at 10.58.06.png

On other posts with similar issues I've seen that this can happen because only Tier 1 and Tier 2 languages are supported, but I do have EnglisH (US) as the keyboard and system settings:

Screen Shot 2022-03-24 at 11.02.11.png

 

And in Adobe Reader the only option for language I have is "Same as operating system", so that's not the issue:

Screen Shot 2022-03-24 at 11.01.35.png

How can I get the Fill and Sign tool back?

TOPICS
PDF forms , Security digital signatures and esignatures
266
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 24, 2022 Mar 24, 2022
LATEST

Hi there

 

Hope you are doing well and sorry to hear that

 

Please try to remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html, reboot the computer, and reinstall the application using the direct link https://get.adobe.com/reader/enterprise/

 

Regards

Amal

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines