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PC-Bug Fixer
Participating Frequently
December 27, 2018
Question

Adobe fonts not printing in windows XP Pro SP3

  • December 27, 2018
  • 4 replies
  • 1709 views

G'day Folks,

Trying to print PDF documents on my system 03 = Windows XP Pro SP3, it prints goodledi gob. i.e. does not print recognizable characters.

is there a fix for this please ?

I have another XP Pro SP3 (System 04) on which all the PDF documents and fonts print correctly, if this could be used to fix the PDF font issue on System 03 ?

OK your question: Why am I still using XP Pro SP3 ? and the answer is that I run all or most of the Windows OS's up to Windows 10 Pro for support purposes for my older Users that still run older OS's like XP  and I use both System 03 and 04 with TeamVieweer (remote computer control) to help fix their problems, For Senior Citizens (Aged Pensioners 65 years and over) I do this for free !!!

I am a retired Techie, not yet retired at 77 (Will consider retiring when I am 96 years of age ☺)

OK enough of the trivia, Does anyone have a solution for mi issue "Adobe fonts not printing in windows XP Pro SP3" on system 03 please ?

Regards

Roger Hass

otherwise PC-Bug Fixer now at Tanilba Bay NSW 2319 Australia

This topic has been closed for replies.

4 replies

Lukas Engqvist
Community Expert
Community Expert
December 28, 2018

If worst comes to worst then you should be able to print a PDF as image (under advanced options is the checkbox for that).

Also check the printer driver options. Are you trying to send as a postscript level 3 to a postscript level 2 driver, or postscript to a PCL driver? Can you successfully print from other applications from that computer? If not check your printer driver and get back with more details.

Legend
December 28, 2018

Sorry we aren’t magicians. You assume the problem is well known and that it has a single cause and solution. You haven’t even told us your printer! As a problem solver you’ll know it isn’t always that simple, and “try upgrading to see if it goes away” is often the first reply. Good luck with avoiding such chit chat. I will try to avoid trying to help you in future but can’t promise anything.

PC-Bug Fixer
Participating Frequently
December 29, 2018

Well now MVP ()

I didn't know you were so easily upset, sorry about that.

I did thank you I believe so don't take it so hard when someone wants a definitive answer, and yes there is one !

This happened about 10 or so years ago to a friend of mine and I had a definitive solution which solved the problem. This however was lost as the hard drive I stored this on crashed and all data on it was lost.

I did at the time post it on a, don't remember which, forum and I was hoping that it might have become public knowledge and therefor able to be found thinking that I might have posted it on the Adobe Forum. Obviously I was mistaken.

For your information I have been in the IT arena for 37+ years and run servers in Germany  (Nürnberg) and the USA (Chicago, Illinois) add to which extensive experience in Specialist Application Installations, Networking and many other aspects relating to Computing including Remote Connect Services and the general troubleshooting for any issues or problems I will have performed so I tend to read very fast and sort out what is of assistance and that which is not, cutting to the chase so to speak.

Going through umpteen dozen messages on forums is not my style.

As for the suggestions from ACP ()

Thanks also, and yes I can print from other application such as Microsoft Word, Notepad ++, and a few dozen other Applications and Utilities installed on the System O3 XP Pro SP3 sending to anyone of 3 Canon printers (2 of MG6150 and 1 of MG5760) available on my LAN

Just as a side note for general information, System O3 XP Pro SP3 was originally installed 2001 and was kept in good shape all the time, alas except for electronic glitches and other bugs attempting to corrupt the OS. This however I usually (99.99%) stay on top of as I need my systems running in top shape needing them for referencing backup to solve other Users computer systems.

OK, so this I hope helps both of you to understand from that place I reside in somewhere in the Matrix.

Have fun computing in the mean time.

Remember "Murphy's law "Anything that can go wrong will go wrong"." sooner or later ☺☺☺

Regards

Roger H.

If you object to my “Candour”, read another post ! "BENE DICTUM, BENEDICTE !"
Legend
December 28, 2018

Well if software has a bug the version of software is very relevant, as it might be fixed in a later version.

PC-Bug Fixer
Participating Frequently
December 28, 2018

G'day MVP,

Again thanks for the chat, however I don't have time for chats, I need a definitive answer, i.e. fix for the corrupt pdf fonts.

I also use Adobe Reader XI version 11.0.13 and Adobe Acrobat Pro Extended version 9.0.0 on System 04 also have Adobe Acrobat X v10.1.1 on other systems and they have no issues printing pdf documents with displaying the pdf fonts correctly, so it ain't a software bug !!!

MVP, unless you have a fix to correct the pdf fonts on System 03, kindly do not reply further.

- Thanks

Regards

Roger H.

If you object to my “Candour”, read another post ! "BENE DICTUM, BENEDICTE !"
Legend
December 27, 2018

You must be running older Adobe software to work on XP. So, exactly what version are you running? Please look under the Help > About Adobe Reader Menu. On both systems.

PC-Bug Fixer
Participating Frequently
December 28, 2018

G'day MVP,

Thanks for asking and the answer is; Adobe Reader XI version 11.0.13 can also use Adobe Acrobat X version 10.1.1

However I don't understand what that has to do with the corrupt pdf fonts ?

Regards

Roger H.

If you object to my “Candour”, read another post ! "BENE DICTUM, BENEDICTE !"