Adobe for windows 10/Installation

Report · Jul 12, 2023

Hi everyone, i was having failure to convert my pdfs to ms docs, so i uninstalled adobe from my laptop, But i cant find a link to install it again, can anyone guide me on this.

Thanks !

Report · Jul 17, 2023

Thanks, @jane-e, for referring me here.

Hi @Babar31031350jhe2,

Thank you for writing in!

I checked the account, and the active subscription is for the Acrobat Export PDF pack. This is an online service package for which you experienced the Subscribe message.

You can install Acrobat Reader from here: Adobe - Adobe Acrobat Reader DC Distribution.

Even post-installation, the application will use cloud services to use the Export features.

Also, we were experiencing server issues last week, which resulted in the cloud services not working as they should.

I suggest checking now, as the servers are back up and running.

In cases where you experience issues related to exporting or conversion, you might want to check the status of the servers as well: https://status.adobe.com/

Hope this helps.

Best!

Souvik

View solution in original post

Report · Jul 12, 2023

Navigate to Adobe products: desktop, web, and mobile applications | Adobe and Download/install the first one called

Creative Cloud All Apps

or just the Acrobat app

Report · Jul 12, 2023

@Babar31031350jhe2

Adobe is a company with many applications — do you mean Adobe Acrobat?

Try this link: https://helpx.adobe.com/download-install/kb/download-acrobat.html

Jane

Report · Jul 16, 2023

Dear jane-e,

i mean adobe acrobate, i already have subscription valid untill 04-2024. But whenever i install, first of all its logo is changed, and 2ndly, it ask me to subscribe to use. so i.m confused how i can get old adobe acrobate back. please check on the top left corner of picture, i need link for this app of adobe.

Report · Jul 16, 2023

Hi @Babar31031350jhe2

Your screenshot shows that you have a subscription to Adobe Acrobat Export PDF.

https://helpx.adobe.com/document-cloud/faq/adobe-exportpdf-faq.html

"Adobe Acrobat Export PDF is an Adobe Document Cloud service that lets you reuse valuable content stored in PDF files. Instead of retyping the information, use your Export PDF subscription to turn PDF files into editable Microsoft Word, Excel, and RTF (rich text format) documents."

The subscription for Adobe Acrobat Export PDF is $1.99 monthly; Acrobat Pro is $19.99 monthly. Which did you subscribe to?

https://www.adobe.com/acrobat/export-pdf-online-pricing.html

You are on a browser at acrobat.adobe.com. If you subscribed to Acrobat Pro, it's an application on your computer. Try these instructions from Microsoft to launch Acrobat Pro. Select Windows 10 or 11 from the navbar at the top.

https://support.microsoft.com/en-us/windows/find-all-your-apps-and-programs-cadb9c4b-459d-dfcb-2964-...

I'm a volunteer and cannot see what you actually subscribed to, so I am tagging a staff member who can look that up for us so we can better assist: @S. S