Known Participant

Question

Adobe pdf printer gone

Forum|Forum|1 year ago
March 25, 2024
28 replies
26169 views

When I came to work on Friday and tried to print to Adobe pdf printer, the printer was gone. I had to repair the installation of Adobe (version 2024.001.20604 64 bit) and it came back.

This morning it was the same thing.

What is happening? For about a month now I have had the problem with pdf-files opening automatically after I print them. I have to remove the X in the box in the printer settings. This re-sets with every restart. Now I have to repair every morning too.

WHY?

Show previous replies

C

Chris36261301wzlm

Participant

This has been happening to a few of our users as well. Began on Monday. I performed a repair and it did not fix it. Had to add a printer using a PDF Port. Seems it was only temp.

C

Carlos26021352f5kz

Participant

Same here Adobe PDF Printer missing. No solution has been found that sticks so far.

J

jamie31315875quio

Participating Frequently

please be sure to upvote. we need everyone to ensure the most visablity.

J

Julien26479453qbwl

Participant

we are facing the same problem. hopefully we will have a solution.

J

jamie31315875quio

Participating Frequently

We're getting waves of this after they get updated. Posting to track this.

A

Alvin36360307sdt1

Participant

I have 10+ users lost their Adobe PDF driver on Monday after they are back to work. After I ran repair, It came back. It started happening again this morning. Any solutions?

R

ralph30757547n56d

Participant

same thing here : PDF printer disappears without warning.

I have to uninstall et reinstall Acrobat in order to correct this issue.

E

ErinKW

Participant

I'm having the same issue. My Print to PDF has disappeared several times. I have to contact our IT department to uninstall and re-install the Adobe Acrobat. I had IT resinstall today, but unable to get it to show up at all today. I'm not sure what to try now. I continue to look into the forums. Repair did not work.

S

Sarah31665776ee0b

Participant

We're facing the same issue at our office, 2024.001.20604. PDF printer comes back after repair but goes away again the next day. Reinstalling Acrobat for an entire company is not a solution.

J

Justin22756365fkgl

Participating Frequently

I agree that reinstalling for the whole company is not a solution. Especially since this resets the previous tool configurations, turns "New Acrobat" back on, and so forth. This will result in a lot of extra work for IT. It's fine as a short-term solution, but not optimal.

J

Justin22756365fkgl

Participating Frequently

At least 2 users in my office have had their Adobe PDF printer disappear recently. From what I can tell it may be related to an update. I'm following to see if a solution is posted.

J

Justin22756365fkgl

Participating Frequently

Just to update. Before leaving work yesterday I uninstalled Acrobat through Creative Cloud and started to reinstall as I left. When I got in this morning, Acrobat PDF had been restored to my printer list.

Still no information on what caused this, but the fix is very easy.

J

jamie31315875quio

Participating Frequently

humm.. Might not work for enterprise. Most of use the x64 unified installer bypassing CC mostly.

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