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2

Adobe, please update the Acrobat installer for MacOS so Rosetta is not needed.

Explorer ,
Aug 07, 2023 Aug 07, 2023

This seems to have already been done for Reader and all of the other Creative Cloud apps, but the Acrobat (Pro) app (setup.app) still requires Rosetta.  I do not want to install or have Rosetta running on my Mac and I would love to see the installer for Acrobat (Pro) fixed so that Rosetta is not required to install.

 

Come on Adobe, you did it for all the other apps, why not this one?

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General troubleshooting , Install update and subscribe to Acrobat , PDF
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1 ACCEPTED SOLUTION
New Here ,
Mar 07, 2025 Mar 07, 2025

I found this link with an installer working on Apple Silicon and without Rosetta:

https://helpx.adobe.com/de/acrobat/kb/acrobat-dc-downloads.html

View solution in original post

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Adobe Employee ,
Aug 07, 2023 Aug 07, 2023

Hi @RORWessels 

 

Hope you are doing well and thanks for reaching out.

 

Acrobat and Acrobat Reader support Apple devices with Apple Silicon M1 processors. You can now choose to run Acrobat and Acrobat Reader in either native Apple Silicon mode or the Rosetta emulation mode.

Note:

Classic versions of Acrobat - Acrobat Pro 2017 and Acrobat Pro 2020 currently do not support native mode.

 

For information about enabling the native mode please go through the help page https://helpx.adobe.com/acrobat/kb/apple-silicon-m1-processor-support.html

 

Regards

Amal

Regards
Amal
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Explorer ,
Aug 07, 2023 Aug 07, 2023

Many thanks for the reply..  Unfortunately, that's not what I was asking about.  What I, and many others, have been asking for is a clean installer for Acrobat (Pro) that does not require the installation or use of Rosetta.  As of right now, if you go to install Acrobat from the Creative Cloud app or from the Adobe web site, the installer (setup.app) used requires Rosetta be installed.  Ostensibly this is required because the installer (setup.app) is old and was developed for Intel based Macs.  Now, all of the other Creative Cloud apps have been updated with modern installers that do not require Rosetta.  Why Acrobat has not been updated, I can not fathom.  So, if there is anyway to get word back to the team that packages these apps, they missed one, and the user community would be ever so grateful if this oversight where repaired and a new package published in Creative Cloud.

 

Many thanks in advance to anyone from Adobe that might see this and can make something happen.

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Adobe Employee ,
Aug 08, 2023 Aug 08, 2023

Hi there,

 

You may please share your feedback to the engineering team using the link https://www.adobe.com/products/wishform.html

 

~Amal

Regards
Amal
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Explorer ,
Aug 08, 2023 Aug 08, 2023

I did as you asked, but there are already at least three similar requests.  I upvoted the one that was the most concise and closest to what I was asking for.  I also added a comment to that.  However, I am afraid that just falls in a virtual dead zone.  So I was also hoping to get visibility here and maybe get the attention of someone at Adobe.  This has been an issue now for at least a year.  All of the other Creative Cloud apps have been updated with new installers that do not require Rosetta to install.  Acrobat should have been updated as well.  Heck, even the installer for Reader was updated already, but not the one for Acrobat itself.

But, I digress....  I have done as you asked...  I just hope I am wrong and it is not a complete waste of time.

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Adobe Employee ,
Aug 08, 2023 Aug 08, 2023

Hi there

 

Thanks for sharing your feedback.

Also, please go through the help article that i have found and see if that helps:

https://community.adobe.com/t5/download-install-discussions/can-i-run-my-adobe-apps-on-apple-compute...

https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html

 

~Amal

Regards
Amal
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New Here ,
Aug 28, 2023 Aug 28, 2023

i have a brand new mac studio m2 ultra and as @RORWessels said...adobe cc forced me to install rosetta 2 for the installation of adobe acrobat. it's 3 weeks later since @RORWessels's request and nothing happened! adobe is really fooling his customers. while other companies do listen to its community & fix the problem soon, adobe only is getting the money from the customers...no listening at all.

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Adobe Employee ,
Aug 30, 2023 Aug 30, 2023

Hi there

 

We are sorry for the trouble. You may share your feedback to the engineering team using the link https://www.adobe.com/products/wishform.html

 

~Amal

Regards
Amal
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New Here ,
Mar 07, 2025 Mar 07, 2025

I found this link with an installer working on Apple Silicon and without Rosetta:

https://helpx.adobe.com/de/acrobat/kb/acrobat-dc-downloads.html

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New Here ,
Mar 13, 2025 Mar 13, 2025

Thank you for taking the time to share this link!

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Adobe Employee ,
Apr 20, 2025 Apr 20, 2025

Hello!

 

I hope you are doing well. I'm following up to see if you are still experiencing the issue. Did the direct download link for Acrobat work? 

For future reference, see this article to learn more about Apple Silicon M1 processor support | Acrobat and Acrobat Reader.

 

I hope this helps.

Thanks,

Anand Sri.

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Community Expert ,
Apr 20, 2025 Apr 20, 2025

This post was orginally from 2023. Hopefully the OP has resolved the problem by now.

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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New Here ,
Apr 26, 2025 Apr 26, 2025
LATEST

you are my hero. Brand new M4 Max Mac Studio, Adobe was taking me down the Rosetta path and you saved me with your link

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