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Participant
November 29, 2022
Question

Adobe Pro

  • November 29, 2022
  • 1 reply
  • 1644 views

My company has paid for an Acrobat Pro DC membership for me.  I've downloaded the Creative Cloud Desktop and am supposed to be able to download Pro from there but it is not an available app.  I am logged into Creative Cloud and when I go to my account I can see the membership. How can I see this app to be able to download the Pro program?

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1 reply

kglad
Community Expert
Community Expert
November 29, 2022

do you have a current os?

 

if yes, reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

 

Participant
December 6, 2022

Yes, I had the current os - that was not the issue. Thank you for your reply though!

kglad
Community Expert
Community Expert
December 6, 2022

you're welcome.