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Question

Adobe Reader no longer opens pdf files

Forum|Forum|3 years ago
April 29, 2023
2 replies
2997 views

I've always used Adobe Acrobat Reader to read pdf files since the beginning of the Internet. For the first time ever, I'm not able to use the reader. I uninstalled and reinstalled it. I did a repair on the app. I ran as administrator. I double-clicked the file. I reassigned Acrobat as the default app for the files. I followed all the troubleshooting steps recommended. But, there is no solution it seems. If anyone has a solution for this that actually works, I will thank you. Otherwise for the first time in all these years, I will need to find another application. My OS is Windows 11 and my browser is Chrome.

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Community Expert

Community Expert

[MOVED TO THE ACROBAT READER DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe

Community Expert

Community Expert

You told us, what you did try, but not what happens when you open a PDF file.

First look at a PDF file on your system and try to open that. If Adobe Acrobat opens that, it's working and the problem is not related to Acrobat.

ABAMBO | Hard- and Software Engineer | Photographer

susanc97409428Author

Participant

This doesn't answer the question. Adobe Reader doesn't open the file.

Test Screen Name

Legend

You still haven't told us what happens. I realise it's very obvious to you, but there are many possibilities. Here are just a few

- When you double click on a PDF file there is a message (what?)

- When you double click on a PDF file the wrong app opens (which one?)

- When you double click on a PDF file, Acrobat Reader starts, but you can't see your file?

- When you double click on a PDF file, the computer reboots or shuts down

- Something else?

Please clue us in so we can make the first steps in trying to help.