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Adobe Reader version problem free version which goes to PRO

Community Beginner ,
Jun 06, 2024 Jun 06, 2024

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Good morning,

 

We have TSE (win server 2019) which have Adobe Reader in free version just to view PDFs. Issue : The free version becomes PRO and therefore becomes unusable because you need an account. Can you provide me with an offline version?

 

Sincerely,

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General troubleshooting , PDF

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Community Beginner ,
Jun 10, 2024 Jun 10, 2024

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why does the free version of Adobe Reader go pro without asking me on TSE servers in Windows 2016 -2019?

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Community Beginner ,
Jun 10, 2024 Jun 10, 2024

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Having the same issue... I was wondering why did I say "pro" on the app now.
I can't see PDF files anymore even though it is supposed to be a free app.

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Community Beginner ,
Jun 10, 2024 Jun 10, 2024

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Good morning,

Indeed, on a client PC, there is no problem.

On a Server, I have this problem with several servers.

Why does Adobe Reader check for updates in the free version and update us to the PRO version only on Windows servers (2016-2019-2022)?

The client only needs it to view documents, they don't need it to edit.

Sincerely,

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