Adobe Sign = Grey screen when attempting to add signatures

Hi Dang,

Hope you are doing good.

Have you managed to get the Adobe Sign screen back? If not, then you may Sign In on Document Cloud web https://documentcloud.adobe.com/link/home/  use "Request Signature" feature from Sign menu. 

If it works, then your Adobe Sign account is up-and running fine. We need to figure out what went wrong with desktop application. 

• Restart your system
• Open Acrobat>Sign Out of app and Sign In back. {Upper right corner there's a profile icon}
• If repair didn't work, we probably need to uninstall using cleaner tool the application and reinstall. 

Let us know how it goes.

Thanks,

Akanchha