Adobe Sign-in prompt shows at launch despite being disabled

Question

Has anybody seen any issues with the latest Adobe Pro patch (March 13th 24.001.20604 )?

We have the Adobe online logon prompt disabled via the Acrobat Customization wizard and it's worked well until the latest update.

After installing the update, a user recieves the prompt after opening a PDF or if any PDF is in the "recent" list on the user's homepage.

If we revert back to a previous update, the issue goes away.

ravinderg62643219 · Accepted Answer

Hi @John31793885vh3j  Please update the application tp latest version 25.001.20435 and try.  We have fixed this issue in latest version.

AnandSri · Answer

Hello John!

I hope you are doing well, and we apologize for the trouble you had with Acrobat.

We have reported this issue to the product team, and they are actively working on a fix, which will be available soon. Thank you for your patience and cooperation. We will update this thread as soon as the fix is publicly available.

Regards,

Anand Sri.

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