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Adobe SIgn

New Here ,
Sep 22, 2020 Sep 22, 2020

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Why do I not show Adobe Sign as an option?  I am trying to create a form with several signatures and Adobe Sign would be perfect to use with this form.  I click on Fill & Sign, but it only allows me to sign the form, it does not give me the option to select REQUEST SIGNATURES.

 

Please Help! 

 

Dana5EF3_1-1600793841368.png

 

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correct answers 1 Correct answer

Adobe Employee , Sep 22, 2020 Sep 22, 2020

Hi DHoward,

 

Thank you for reaching out.

 

We did check your account with the email address used to sign-in to the community. You have an All Apps enterprise subscription. It seems that Adobe Sign service is not included in this plan. That is the reason, the Adobe Sign tool or Request Signature feature is not available in the application.

To confirm the same, I would suggest getting in touch with the account admin. 

 

Let us know if we can be of any help.

 

Thanks,

Meenakshi 

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Adobe Employee ,
Sep 22, 2020 Sep 22, 2020

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Hi DHoward,

 

Thank you for reaching out.

 

We did check your account with the email address used to sign-in to the community. You have an All Apps enterprise subscription. It seems that Adobe Sign service is not included in this plan. That is the reason, the Adobe Sign tool or Request Signature feature is not available in the application.

To confirm the same, I would suggest getting in touch with the account admin. 

 

Let us know if we can be of any help.

 

Thanks,

Meenakshi 

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New Here ,
Sep 22, 2020 Sep 22, 2020

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Why is it not part of this subscription? 

 

How do I go about getting it?

 

I want to be able to request several signatures with one email.

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Adobe Employee ,
Sep 25, 2020 Sep 25, 2020

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Please check once with your Account Admin if the service is incuded or not. They will be able to provide you the information. 

Let us know if that is not the case.

 

Thanks,

Meenakshi

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