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What is up with Adobe stopping support of Acrobat products in 2020? I read twice that Adobe plans on scuttling Acrobat/Reader etc. or can someone be more specific what this means to subscribers and users of Pro DC - Users that have it deeply embedded in corporate LAN document support filing systems. We are getting ready to add more licensed users but recent published statements leave me wondering if something new is right around the corner. Pro DC softens up PDF to a more malleable form - what should we expect to happen to PDF or Adobe Pro DC going forward.....?
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On behalf of Adobe …
I honestly don't know where you read this (twice yet!). Adobe is definitely not “scuttling Acrobat/Reader etc. in 2020.” And it has no plans to do so beyond that either. Exactly what are your “recent published statements” claiming this?
What you may have read / heard was that EOL (“End of Life”) for Acrobat 2015 and Reader 2015 will occur in April 2020. That doesn't effect Acrobat 2017 and Reader 2017 and certainly not Acrobat DC which is a subscription product that is continuously updated and enhanced.
- Dov
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On behalf of Adobe …
I honestly don't know where you read this (twice yet!). Adobe is definitely not “scuttling Acrobat/Reader etc. in 2020.” And it has no plans to do so beyond that either. Exactly what are your “recent published statements” claiming this?
What you may have read / heard was that EOL (“End of Life”) for Acrobat 2015 and Reader 2015 will occur in April 2020. That doesn't effect Acrobat 2017 and Reader 2017 and certainly not Acrobat DC which is a subscription product that is continuously updated and enhanced.
- Dov
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This message isn't saying Acrobat is not supported! It is saying that your very old version, which is called Acrobat 2017, is no longer supported, and you need to upgrade.
I'd recommend you switch to the subscription version Acrobat DC. There is a successor to Acrobat 2017, called Acrobat 2020 but it's already getting old and no sign of a successor (with permanent license).
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I note the message also says you need to contact your IT administrator. This means you have a business license managed by your employer, and will NOT be able to buy or install the replacement yourself. IT will need to do that for you.
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Ahhhh, okay this now makes sense to me. Yes, I do (did?) have the hospital buy Acrobat several years ago. I will see about upgrading, if my organization is willing to pay out, again.
Thank you very much for your help!
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