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Participant
July 14, 2022
Question

Adobe taking money from my account, no subscription

  • July 14, 2022
  • 1 reply
  • 375 views

For two months Adobe has been taking money from my account even though I have no paid plan/subsciption. There's no way to contact them and since I have no subscripction there's no way to cancel the payments. What do I do, how do I get them to stop taking money from me? 

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1 reply

try67
Community Expert
Community Expert
July 14, 2022

Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html

And you can always report it to your bank and/or credit-card company if you believe it's a fraudulent payment.