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Participating Frequently
January 7, 2025
Question

adobe the serial number is already in use by the maximum allowed computers

  • January 7, 2025
  • 1 reply
  • 1098 views

i bought createive suite 6 very expensive. now my hard drive died and i replaced with new one and when i install adove suite again it start giving me popup msg the serial number is already in use so i contacted adobe support person and he said nothing can be done you have to buy new one and he start trying to convince me to buy new subscriptions with discounted price.

 

what is all this why we have to pay again as i have spent lot of money to buy creative suite 6

1 reply

try67
Community Expert
Community Expert
January 7, 2025

Go here and see if you can deactivate your devices: https://account.adobe.com/activated-devices

 

Participating Frequently
January 7, 2025

i already did that but this shows only subscription based apps on activated devices

Participating Frequently
January 7, 2025

Did you do some major change to the machine's hardware, like replace the motherboard or processor?


No just the hard drive as old one was dead then i had to replace with new SSD that is all.