Hello!
my Acrobat app will not open any document or even open the app. it also will not let me uninstall it. anytime i try anything i get the following error pop-up message i attached below.
any guidance is appreciated, thank you.
I turned off the Firewall on my iMac... I don't have an anti-virus software downloaded, but there is software built-into the iMac... One thing I cannot do is use a different Internet, because I upgraded my Internet awhile ago so I can't really "go back."
I'm not sure what else I can do.
Hi there
We are sorry to hear that the issue still persists, Would you mind collecting the Adobe CC logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html , Procmon logs (Win Only) https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/acromonitor.html and share them via any cloud storage. Just upload the log file to the cloud, generate the link, and share that link with us for further investigation.
Also, go through the help page https://helpx.adobe.com/download-install/kb/fix-licensing-error-205.html and see if that works for you.
Regards
Amal
[Edited]
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