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Participant
October 16, 2019
Answered

Adobe XI Pro Install

  • October 16, 2019
  • 2 replies
  • 9035 views

I have an iMac running Catalina and when I try to install Adobe Acrobat XI Pro it hangs at the Read Me box and locks up the computer.  I get the spinning color wheel.   Usually I have to go in and Force Quit it. 

 

I am guessing this version I have is not compatible with Catalina since I can't install it.  

This topic has been closed for replies.
Correct answer Meenakshi Negi

Hi Pjfisher,

 

The Adobe Acrobat XI verison is not compatible with latest Mac OS Catalina.

We have released the latest version recently for Acrobat/ Reader which are compatible with the Mac OS Catalina.

For more details, please refer to the following help document.

https://helpx.adobe.com/acrobat/kb/compatibility-with-macos-10-15-catalina.html

https://helpx.adobe.com/acrobat/system-requirements.html

 

Hope the information helps.

Let us know if you have any questions.

 

Regards,

Meenakshi

2 replies

Meenakshi Negi
Meenakshi NegiCorrect answer
Legend
October 16, 2019

Hi Pjfisher,

 

The Adobe Acrobat XI verison is not compatible with latest Mac OS Catalina.

We have released the latest version recently for Acrobat/ Reader which are compatible with the Mac OS Catalina.

For more details, please refer to the following help document.

https://helpx.adobe.com/acrobat/kb/compatibility-with-macos-10-15-catalina.html

https://helpx.adobe.com/acrobat/system-requirements.html

 

Hope the information helps.

Let us know if you have any questions.

 

Regards,

Meenakshi

Participant
November 7, 2019

Is there a plan to update Adobe Acrobat Pro XI so it will be compatable with macOS Catalina?

try67
Community Expert
Community Expert
November 7, 2019

No. Adobe XI has reached its end-of-life a while ago and will not be updated any longer.

try67
Community Expert
Community Expert
October 16, 2019

Your guess is correct.