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2

Adobe XI Pro Install

Community Beginner ,
Oct 16, 2019 Oct 16, 2019

I have an iMac running Catalina and when I try to install Adobe Acrobat XI Pro it hangs at the Read Me box and locks up the computer.  I get the spinning color wheel.   Usually I have to go in and Force Quit it. 

 

I am guessing this version I have is not compatible with Catalina since I can't install it.  

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Install update and subscribe to Acrobat
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2 ACCEPTED SOLUTIONS
Community Expert ,
Oct 16, 2019 Oct 16, 2019

Your guess is correct.

View solution in original post

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Adobe Employee ,
Oct 16, 2019 Oct 16, 2019

Hi Pjfisher,

 

The Adobe Acrobat XI verison is not compatible with latest Mac OS Catalina.

We have released the latest version recently for Acrobat/ Reader which are compatible with the Mac OS Catalina.

For more details, please refer to the following help document.

https://helpx.adobe.com/acrobat/kb/compatibility-with-macos-10-15-catalina.html

https://helpx.adobe.com/acrobat/system-requirements.html

 

Hope the information helps.

Let us know if you have any questions.

 

Regards,

Meenakshi

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Community Expert ,
Oct 16, 2019 Oct 16, 2019

Your guess is correct.

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Adobe Employee ,
Oct 16, 2019 Oct 16, 2019

Hi Pjfisher,

 

The Adobe Acrobat XI verison is not compatible with latest Mac OS Catalina.

We have released the latest version recently for Acrobat/ Reader which are compatible with the Mac OS Catalina.

For more details, please refer to the following help document.

https://helpx.adobe.com/acrobat/kb/compatibility-with-macos-10-15-catalina.html

https://helpx.adobe.com/acrobat/system-requirements.html

 

Hope the information helps.

Let us know if you have any questions.

 

Regards,

Meenakshi

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New Here ,
Nov 07, 2019 Nov 07, 2019

Is there a plan to update Adobe Acrobat Pro XI so it will be compatable with macOS Catalina?

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Community Expert ,
Nov 07, 2019 Nov 07, 2019
LATEST

No. Adobe XI has reached its end-of-life a while ago and will not be updated any longer.

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