Skip to main content
O
octone75
Inspiring
October 20, 2018
Question

AdobeResourceSynchronizer

  • October 20, 2018
  • 1 reply
  • 1469 views

Several times a day I have this message popping while I'm using acrobat

"AdobeResourceSynchronizer à quitté de manière imprévue" (AdobeResourceSynchronizer quit unexpectedly)  in a crash log system window

the log give me :

Path: /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app/Contents/MacOS/AdobeResourceSynchronizer

The Acrobat application do not crash and continue to works fine. But as soon as I close a crash log window another appears, I can do this 4 or 5 times in a row. Very annoying…

Which clearly point Acrobat. I've uninstalled and reinstalled it, used cleaner tool, but still have this crash again and again.

I have another issue that could eventually be linked or not, Core Sync crashing messages popping up randomly (curiously not today)

Any idea ?

Thanks for reading

mac Pro 1.1 (2007)

Mac OS X 10.11.6 (15G31)

This topic has been closed for replies.

1 reply

R
Adobe Employee
rupa_jannela
Adobe Employee
October 21, 2018

Hi,

Apologies for the issue you are facing. Can you share the crash logs with us through shared drive or dropbox. Also, what is the version of Acrobat you are using.

You can find the crash logs in Console application under "User Reports" or "~/Library/Logs/DiagnosticReports".

Thanks,

Rupa

O
octone75Author
Inspiring
October 22, 2018

Hello

Here's a google drive link with log Report

https://drive.google.com/open?id=1fvOaC_lWEOGBniroitG97HhdPCddee0Z

My Acrobat Version is :

Adobe Acrobat Pro DC - Continuous release - Version 2019.008.20071

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices