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sherryt77445246
Participating Frequently
April 17, 2019
Question

After I upgraded my Mac to OS Mojave, my Acrobat is sucking up Application memory

  • April 17, 2019
  • 2 replies
  • 550 views

I was using 8GB RAM - took the computer in yesterday to upgrade to 16GB - that "helped" but really, it just takes a little longer for it to run out of application memory now.

It seems that the longer I use Acrobat, the more memory it is sucking up... if I watch the Activity monitor when I start up Acrobat it's using about 150mb - but after a while, esp. if I've been opening and closing various PDF documents, it climbs to 3gb; 7gb; 32gb (not sure how that is even possible??) It will eventually give me the "Your System has run out of application memory" error and will randomly start quitting programs.

If I quit Acrobat and reboot, then I start over..

I'm trying to find what setting I need to adjust so it's not holding on to so much memory

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2 replies

Abambo
Community Expert
Community Expert
April 17, 2019

Discussion successfully moved from Printing & Prepress to Acrobat General Troubleshooting

On my Windows system, 16Gb (for sure it is not a MacOS), after having worked the whole morning with all kinds of applications including heavy use of Acrobat, Indesign, Illustrator and Photoshop and having now 15 different programs open, I'm at 57% of memory use and my most memory consuming application is Chrome with 600 Mb.

Acrobat has 2 files open and is somewhere down the line.

Just for the test now, I opened 2 80 pages print ready files with some heavy photos in (60Mb each), Acrobat climbed up and is now using 170Mb Flipping through the pages, to force them to load, I'm now under 260 Mb... still no big deal. And as I said I was opening and closing such files now for 4 hours. This is a behaviour as expected.

sherryt77445246  wrote

(...) it climbs to 3gb; 7gb; 32gb (not sure how that is even possible??)

Virtual memory, a trick the OS uses to go beyond the available RAM memory by offloading part of it to the disk.

I'm trying to find what setting I need to adjust so it's not holding on to so much memory

There are none. The OS should handle that. However there are situations, where programs may take more and more memory, but never releasing it. Those phenomena are called memory leaks and they are programming errors.

What are the kind of PDF files you are opening? How big are they?

ABAMBO | Hard- and Software Engineer | Photographer
sherryt77445246
Participating Frequently
April 17, 2019

size of PDFs vary... from very small to large. I work for a printing

company so we deal with a lot of PDFs

Thank you and have a great day!

Sherry J. Thompson

Prepress Technician/Graphic Designer

Forum Communications Printing  |  Detroit Lakes  |

[Moderator message: please do not add your full signature to your mails when responding via e-mail.]

sherryt77445246
Participating Frequently
April 17, 2019

What is the exact version number?


Version 2019.010.20099

Build 19.10.20099.322322

try67
Community Expert
Community Expert
April 17, 2019

What version of Acrobat is it?

sherryt77445246
Participating Frequently
April 17, 2019

Acrobat Pro DC 2019

Thank you and have a great day!

Sherry J. Thompson

Prepress Technician/Graphic Designer

Forum Communications Printing  |  Detroit Lakes  |

[Moderator message: please do not add your full signature to your mails when responding via e-mail.]