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Ai Assistant in Acrobat asking for subscription (Again ?)

Forum|Forum|1 year ago
December 7, 2024
2 replies
1544 views

Hello!!

Can you help me please?
I reinstalled it from CC but, nothing changed.

App installs and updates

Correct answer ravinderg62643219

Thanks for posting your issue to Adobe. Please note that you need to purchase AI add on pack to continue using AI Assisteant. It 's not avaiable with Acrobat Pro DC subscription license. Please let me know if you have purchased the Add on pack and still getting the prompt to purchase.

Regards

Ravi

ravinderg62643219Correct answer

Adobe Employee

Thanks for posting your issue to Adobe. Please note that you need to purchase AI add on pack to continue using AI Assisteant. It 's not avaiable with Acrobat Pro DC subscription license. Please let me know if you have purchased the Add on pack and still getting the prompt to purchase.

Regards

Ravi

Participant

If I only take a ai subscription then is it work or what in ai subscription abode pro includes explain in full details

Community Expert

Community Expert

@Abhi_Singh7321

https://www.adobe.com/acrobat/generative-ai-pdf.html

Community Expert

Community Expert

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

if those all fail, change your cc language. eg, try international english

if that fails, change the install location

Community Expert

Community Expert

See if this helps — turn off the AI Assistant.
Select Preferences. Select the toggle next to Enable generative AI features in Acrobat.

https://helpx.adobe.com/acrobat/using/generative-ai-features-in-acrobat-mobile.html#:~:text=Turn%20off%20AI%20Assistant&text=Select%20Preferences.,generative%20AI%20features%20in%20Acrobat.

You said "again". Are you able to get in after signing in — until the next time?

I've moved your post to the Acrobat forum where staff is active.

Jane

Ris TenimAuthor

Participant

Mush thanks Jane