Participant

Question

All PDFs constant flickering

Forum|Forum|8 years ago
March 5, 2018
4 replies
26004 views

Adobe Acrobat DC Pro

Windows 10

i7-6700

AMD R5 340X

Whenever I open any document, the entire page flickers like a strobe light so I can't read anything. The navigation bars stay still, it's just the content that flickers. The content is just a scanned document. Sometimes pressing ESC makes it stop, but it returns shortly after

General troubleshooting

This topic has been closed for replies.

tlmurray23

Inspiring

It is 2023, I'm on a MacBook Pro M2, Sonoma 14.2.1, and Acrobat Pro up to date as of today.

Flicker is still around. It's a file-by-file case: Some docs flicker like a strobe and must be closed; others only when switching pages. And even for one that strobes: If I close and come back, no strobe.

Amal.

Community Manager

Hi @tlmurray23

Hope you are doing well and thanks for reaching out.

Make sure you have the recent version 23.08.20470 installed. Go to Help > Check for updates an reboot the computer once.

Also go to Preferences (Cmd,Ctrl+K) > General > Set Scale for screen resolution to 'Auto Detect' and reboot the application once . also go to Page Display in preferences and select 'Use system settings' under Resolution and click OK.

~Amal

A

Archisman Karmakar

Participant

This is mostly seen in systems without any GPUs. Monitor color profile and iGPU are bottlenecking in this case.

Solution:

Set threshhold transition framerate to 30fps (con: RAM consumption may increase by 2-3 MB per 100 MB pdf file)
For no GPU/ iGPU systems use Software based rendering instead of DirectX.
Set Monitor colour profile to sRGB.icm or sRGB.cdmp or scRGB.cdmp or use my colour profile. Restart yoir PC. You should see noticable difference now.
PRIMARY/ONLY SOLUTION is to install a dedicated GPU for your PC. This removes the problem completely.

NOTE: 1, 2 & 3 are temporary solution.

I have attached my sRGB.icm (.icm are ICC profile and they are best) colour profiles here: "https://ln4.sync.com/dl/ca43fd730/actxknji-3t3c5krs-ifagdfin-bppsxinh". Open colorcpl.exe (Microsoft Colour management profile control) and load the files. You are all set.

Cause:

Monitor Color profile mismatch with iGPU.
Calibration error.
GPU rendering problem(old GPU).

Nf24eg

Participant

hello, sounds I'm so late to reply but I will give it a try, I followed that solution from @Archisman Karmakar to solve my problem which is Flickering "when I copy and try to paste" in the PDF file,

So, I added his profile and removed all I'm allowed to remove (pictures attached) , and the problem solved for me so far

Thank you

Nf24eg

Participant

😞 for sorry it start flickering again if I have more than one file open

P

Phoenix5E05

Participant

I also have same problem when i installed fresh windows 7.Sometimes it happens due to Adobe Flash or JAVA, try unistalling it and restart after uninstall. It should work.

It worked for me.

Dov Isaacs

Legend

Sounds like a video driver / GPU problem. First, try seeing if there is any updated driver for your AMD video card. If not or if an updated video card driver doesn't help, try turning off GPU preferences in Acrobat and see if that fixes the problem.

- Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

T

Tanya23696783se6r

Participant

I don't know what that means. Are you able to walk me through it, I am trying to read papers for uni but can't get anywhere!

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