Known Participant

Question

All the menu lost in adobe acrobat pro dc

look at the picture!

i cant work!

plaese help, what to do?

i already reinstall and is stay like this.

This topic has been closed for replies.

Adobe Employee

Could you please let us know if you are facing this issue on all the files or on any specific file ?

Please attach file, if possible.

Community Manager

Thank you for reaching out.

Please try reinstalling the application using the following steps:

- Reboot your Mac and install the application from this page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.

Check if that works.

If the issue still occurs, please share the process logs using the steps suggested in the following help document: https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/acromonitor.html.

Also, try recreating a new user profile on your machine and install Acrobat. Check if you experience the same behavior on the new user profile.

Let us know how it goes.

Thanks,

Meenakshi

Known Participant

when i press on the menu i get this error:

Community Expert

Known Participant

i followed your instructions and its not work.

what to do?

Sign up