All the menu lost in adobe acrobat pro dc
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look at the picture!
i cant work!
plaese help, what to do?
i already reinstall and is stay like this.
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when i press on the menu i get this error:
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Uninstall, run this tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html), then reinstall.
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i followed your instructions and its not work.
what to do?
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Hi Ari Perez,
Thank you for reaching out.
Please try reinstalling the application using the following steps:
- Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
- Reboot your Mac and install the application from this page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.
Check if that works.
If the issue still occurs, please share the process logs using the steps suggested in the following help document: https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/acromonitor.html.
Also, try recreating a new user profile on your machine and install Acrobat. Check if you experience the same behavior on the new user profile.
Let us know how it goes.
Thanks,
Meenakshi
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Could you please let us know if you are facing this issue on all the files or on any specific file ?
Please attach file, if possible.
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