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A
Anonymous
December 22, 2017
Answered

Am I inviting Disaster and Billing Emails

  • December 22, 2017
  • 2 replies
  • 829 views

I subscribed to the $23/mo. monthly plan about six months ago and used it for all my .pdf needs.  I use .pdf for personal court filings involving lots of exhibits.

A few days ago I purchased PDF Element6 Pro for $90. 

Question 1:  In attempts to head off future Disaster:  is anyone aware of any glaring deficiencies in PDF Element6 Pro ?  It seems to actually exceed functionality and robustness of Acrobat ...but I am just waiting for that moment I need it most and something bombs.   I knew  Adobe Acrobat was industry standard in a big way so I went with it.     So if anyone knows of a 'gotcha' coming from PDF Element please advise.

Question 2:  What is the correct way to stop receiving billing email for Acrobat?  I deleted all Adobe Acrobat software (including Reader) from my computer using Glarysoft Pro's uninstall feature.  I still get Emails advising me my subscription expired.  I did not see an 'opt out' on the email.  I don't mind getting them but it does sort of make me sad/guilty because Acrobat always functioned when I needed it..sort of like I abandoned an old friend.

Thank you from Andy Clark 

EDIT [private info removed - moderator]

    This topic has been closed for replies.
    Correct answer Test Screen Name

    On reflection I think you SHOULD find and use the Cancel button in your account. It depends on the terms of the license.

    2 replies

    T
    Test Screen Name
    Legend
    December 22, 2017

    Also, was this a monthly plan paid monthly, or annual plan paid monthly? from the price I think it’s the second. If it is an annual plan paid monthly you promised to pay for the whole year and may be pursued for unpaid bills. Cancel immediately and you may get a partial rebate. Run into the next year and you may be due another years payment. DON’T IGNORE EMAILS, YOU ACCEPTED A CONTRACT.

    T
    Test Screen Name
    Legend
    December 22, 2017

    You should cancel your program not just stop paying. Deleting the software is basically irrelevant.

    A
    Anonymous
    December 22, 2017

    It was a monthly.  I was paying twice as much per month and understood from agreement i was not under obligations.

    I suppose occasional Adobe emails are ok.

    T
    Test Screen NameCorrect answer
    Legend
    December 24, 2017

    On reflection I think you SHOULD find and use the Cancel button in your account. It depends on the terms of the license.

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