Skip to main content
covenantc88982200
Participant
December 5, 2017
Question

An unrecoverable error has occurred? What does this mean when i try to start a scan from my Adobe software?

  • December 5, 2017
  • 1 reply
  • 1585 views

An unrecoverable error has occurred? What does this mean when i try to start a scan from my Adobe software?

This topic has been closed for replies.

1 reply

AnandSri
Community Manager
Community Manager
December 5, 2017

Hello covenantc88982200

As per the description above, you are not able to scan using the Adobe Acrobat Pro DC, is that correct?

Please refer and try the troubleshooting steps from the following KB doc Troubleshooting tips for scanner issues when using Acrobat

If the issue persists, please share the following details:

Hope this helps and let us know how it goes.

Regards,

Anand Sri.