An unrecoverable error has occurred? What does this mean when i try to start a scan from my Adobe software?

Question

AnandSri · Answer

As per the description above, you are not able to scan using the Adobe Acrobat Pro DC, is that correct?

Please refer and try the troubleshooting steps from the following KB doc Troubleshooting tips for scanner issues when using Acrobat

If the issue persists, please share the following details:

Is it a Mac or Windows machine?
Dot version of Adobe Acrobat Pro DC installed, to check please refer to Identify the product and its version for Acrobat and Reader DC
Check for the latest update of the scanner.

Hope this helps and let us know how it goes.

Regards,

Anand Sri.

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