Annoying Access Denied popup on Acrobat for Chrome

Question

Recently, I have been getting a very annoying "Access Denied" popup when viewing PDFs in Acrobat for Chrome. This occurs on publicly accessible PDFs, so there are no permission issues. I also do not know what triggers it. I can view a PDF without any problems for a while, and then the popup will suddenly appear and interrupt my workflow.

Refreshing the page or clicking the X in the corner makes the popup disappear, allowing me to continue my work, but it remains extremely frustrating.

I have a subscription to Adobe Acrobat through my employer. I have tried signing in and signing back out, clearing browser cache, etc. Is there anything else I can try?

creative explorer · Answer

@talented_mind1213 one of my side gigs is working for the government, and some government PDF forms don't pay nicely with Chrome. Instead, you need to either use Firefox or Edge. It opens fine in those broswers. I guess Chrome and Acrobat don't play nicely for som reason!

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded