Annoying 'Do you want to add text?' message

Forum|Forum|3 years ago
December 13, 2022
1 reply
1584 views

I recently took a free trial of Acrobat Pro. I'm a student. I did not continue with the paid subscription. But now, every time I move to a new page as I read a .pdf, an annoying message box appears, 'Do you want to add text?' inviting me to upgrade. It covers part of the text I'm trying to read and I have to keep closing it. Can I do something to stop this? Please!!

General troubleshooting

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Krutikka D

Participating Frequently

Hello @V A27556803c2zk

I hope you're doing great, and sorry for the trouble.

Could you please help us with a screenshot of the popup you're getting?

Also, If you're using windows, please refer to this article:

https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/FeatureLockDown.html#Upsell

For Mac:

https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Macintosh/FeatureLockDown.html#Upsell

Let us know how it goes.

Regards,

Krutikka

V

V A27556803c2zkAuthor

Participant

Thanks, Krutikka!

Here's a screenshot. I realise now that it looks as though I'm still running Acrobat Pro, but it also knows I don't have the facility to edit. Would it be one of those upsell options that needs switching? Or should I reinstall the basic Acrobat reader? Thank you!