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golzberlin
Participant
January 12, 2017
Question

appearance of pdf file on desktop wrong

  • January 12, 2017
  • 1 reply
  • 4275 views

On my desktop I can see as the actual content of my 01pdf to 09.pdf files.

However, as of file 10.pdf I just see the classic Adobe PDF symbol and not the actual content.

Using Acrobat Pro 9.0 I turned an 88 page pdf document into 88 single files with one click and at once.

Since then the problem in line 1 has occurred.

I have a picture of the problem as a PDF or JPG-File but don't know how to add it to this question.

Any solutions?

EDIT [private information removed by moderator]

This topic has been closed for replies.

1 reply

C
Cari Jansen
Legend
January 13, 2017

I'd say that the preview you are seeing is part of the Operating System (OS) based preview? So it could possibly be a limitation of the OS you are using maybe?  E.g. depend on the amount of RAM that is available. Have you tried rebooting your system completely to see if you can see more previews?

Also (although I don't think this is the issue you are seeing) for the Windows version of Adobe Acrobat Pro DC you can enable a preference that shows a PDF thumbnail preview in Windows Explorer:

  • Edit > Preferences
  • Click on General, and select Enable PDF thumbnail preview in Windows Explorer under Basic Tools.
    G
    golzberlinAuthor
    Participant
    January 13, 2017

    Dear Cari

    Thanks for your suggestion.

    However, I'm using Acrobat Pro 9.0 and the problem remains that I neither get a preview nor do the PDF files appear as miniature previews either.

    Elis

    C
    Cari Jansen
    Legend
    January 14, 2017

    What Operating System are you on?

    It sounds like your operating system no longer associates PDF file format with the correct application and therefor doesn't know how to display thumbnail or icon.

    On a Mac OSX

    1. Select a PDF file
    2. Choose File > Info
    3. In the Info dialog box that appears, click on the arrow to the left of Open With.
    4. Check that  Adobe Acrobat.app is the default application. If it is not, then select it from the menu, and click Change All, then close the Info dialog.


    On a PC (Windows 10)

    1. Rght-click a PDF file
    2. Select Open With > Choose another app
    3. IF Acrobat does not list under Other options, scroll down until you see 'More apps' and click More apps.
    4. Then scroll down again and if Acrobat is still not displayed, click on Look for another app on this PC.
    5. Locate your Acrobat .exe file on your computer, select it and click Open.
    6. When you return to the 'How do you want to open his file?' dialog box, ensure you select Always use this app to open .pdf files

    You can also do this on PC (Windows 10)

    1. Click Start menu
    2. Click Gear icon (Windows Settings).
    3. Click System
    4. Click Default apps
    5. Scroll to the bottom of the list "Choose Default Applications" until you see 'Choose default applications by file type'.
    6. Click the link for this (the text).
    7. Now search for .PDF in the list and see that Acrobat is the default, if not, then select the current option and choose Acrobat.

    In both cases I'd opt to do a system restart as well to ensure the settings stick.

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