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Correct answer Amal.

Hi @Manu_74 

 

Hope you are doing well and thanks for reaching out.

 

Please check the system requirement of Acrobat Pro application here: https://helpx.adobe.com/acrobat/system-requirements.html and see if that works.

 

~Amal

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

3 replies

X
xinlei_zuo8753
Participant
October 16, 2024

Hi,  I finally know how to set it up.Uncheck "Open with Rosetta"! 

 

 

 

try67
Community Expert
try67Community Expert
Community Expert
March 15, 2024

What version of Adobe Acrobat Pro, exactly?

Manu_74
Manu_74Author
March 16, 2024

24.1

    Amal.
    Amal.
    Legend
    March 26, 2024

    I'm having the same issue. Looks like an update broke the Apple Silicon support for Acrobat. Wonder when they will get this fixed as I'm seeing it use alot more power using Rosetta translation layer.

     


    Hi there

     

    What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.01.20615 installed. Go to Help > Check for updates and reboot the computer once.

    ~Amal

    Amal.
    Amal.Correct answer
    Legend
    March 15, 2024

    Hi @Manu_74 

     

    Hope you are doing well and thanks for reaching out.

     

    Please check the system requirement of Acrobat Pro application here: https://helpx.adobe.com/acrobat/system-requirements.html and see if that works.

     

    ~Amal

     

    Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

    Manu_74
    Manu_74Author
    March 15, 2024

    Thank you. In my case, the "problem" is that when I try to install Adobe Acrobat Pro, I get the message to install "Rosetta" and I don't want that. I don't want to install a version adapted to Intel processors. I don't know if I have explained myself well.

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