Application Error-The memory could not be read

[adm370764254d25]

When i open a pdf, it pop up and error message,

the instruction at 0x000000005898D107 referenced memory at 0x0000000000000500.

The memory could not be read

How to solve it

[Meenakshi Negi]

Hi adm370764254d25,

Thank you for reaching out and reporting this.

This issue has been reported to the team, and they are investigating further.

We will update you once we have more information from the team.

We appreciate your patience.

Thanks,

Meenakshi

[adm370764254d25]

Any update?

[Chi Dragon]

Any news here? Do you have a bug traking number or anything else? It would be great to be able to set customer expectations. This issue is happing lately a lot.

[#5]

I have the same problem The memory can not be read.  How do I fix?

[David26373512jetg]

I have started having the same problem that started a week ago.

Pops up most of the time when opening a pdf.  Thankfully the file still opens!

[259462386osa]

I'm having the same problem, too, starting about a month ago.  Is anyone at Adobe looking into this?  I can't find a solution anywhere...