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simoneh17029215
Participant
January 22, 2018
Question

Application initialization error still coming up for Reader after troubleshooting everything!

  • January 22, 2018
  • 1 reply
  • 1036 views

Hi,

I have tried numerous times to install Adobe Acrobat Reader  (readerdc_en_df_cra_install, readerdc_en_ff_cdc_install and readerdc_uk_jd_cra_install). JavaScript is enabled in settings, have scanned the downloaded file and my firewall isn't blocking it, have right clicked on each file and selected Troubleshoot Compatability, my system requirements are current (I'm on Windows 10), internet connection is stable.  I've tried installing on Bing and Chrome, and with or without selecting the Chrome extension. I can download the file from the Adobe website with no problem but then get the initialization error after selecting "run", everytime.

Has anyone got any ideas!?

Many thanks, Simone

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1 reply

simoneh17029215
Participant
January 22, 2018

Hang on before you approve and post this, all my Windows 10 updates have failed ( I just found out) so will solve that issue then see if the download works... thanks!