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Applying template to document for e-signature

Community Beginner ,
May 10, 2024 May 10, 2024

I've been playing around with the e-signature tool/testing to get a feel for it before I use it for anything "real". Hoping someone can help me with this. Here is an image of where the option I refer to was located:Screenshot 2024-05-10 145954.png

 

I created a template to apply to different documents (same PDF layout, just different text each time). I then opened the "request e-signatures" tool and uploaded the pdf to my computer. On the left side of the screen there was a toolbar and there was a drop-down. When I clicked this drop-down, it showed my template file I had just created. I clicked on this and the template was applied to the document. I tried this with another document and now the option is no longer there. The drop-down is completely gone. I know for sure this tool was an option, so at this point I don't know what it could be other than a bug. Is anyone familiar with this option on the "request e-signatures" tool? I'm wanting to be able to apply this template to multiple documents with different text content so the user doesn't have to add every input element each time they upload a document.

 

If it helps, there was also a blue rectangle pop-up that appeared at the bottom of the screen when the template was applied. I didn't pay too much attention to it, but I know it said something along the lines of "some _____(fields?) were deleted" and I think the word "participants" was also included. However, all my fields in the template were applied. The drop-down was below the recipient name "Testing" (changed for the purpose of the post).

 

Also, the template definitely exists in my documents.

TOPICS
Security digital signatures and esignatures
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Adobe Employee ,
Jun 02, 2024 Jun 02, 2024
LATEST

Hi Jessica35806728jrxi,

 

Thank you for reaching out.

 

Please let us know if you are trying to use the template as an agreement or if you are trying to use the form field layer in the template.

It would be helpful if you could share the screen recording of the complete workflow. It will help us to understand the issue better.

Please refer to the following help document: https://adobe.ly/454o5ff. Check if it helps.

 

 

Thanks,

Meenakshi 

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